Job Detail

WY0014-Technical Support Executive - Spearwin-WY

Date Posted: Aug 18, 2023
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Job Detail

  • Location:
    Hyderabad,Noida-India
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
  • Positions:
  • Experience:
    Fresher-3 Year
  • Gender:
    Both
  • Degree:
  • Notice Period:
    Immediate
  • Apply Before:
    Jan 31, 2024
  • Expires on:
    Dec 31, 2023

Job Description

Good communication skills in English
Ability to handle irate customers 
Upsell Products via chat
A team player
Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
 
Display Ownership and accountability
Quickly build trust and confidence with customer
Own and resolve customer issues efficiently, effectively and empathetically
Excellent comprehension and articulation skills
Excellent communication skills written

You will be supporting customers In US region with regards to theie Boradbank account.
You will be answering concerns regarding Technical Queries.  
You will be handling inbound customer queries about the customers Mobile, Computer Laptop and all other Electronic Devices with their Broadband account
This is a Rotational shift process. 
Five-day working with 2days rotational off
This is a Chat Process
You will have products to upsell as well

Primary Skills

Good communication skills in English Excellent comprehension and articulation skills Excellent communication skills written

Secondary Skills

Good communication skills in English

Benefits

Good  Salary

Job is expired

Company Overview

Bengaluru, Karnataka, India

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