WY0016- customer Support Executive

WY0016- customer Support Executive - Spearwin-WY

Date Posted: Sep 01, 2023

Job Detail

Location:

Hyderabad-India
Company:

Spearwin-WY
Type:

Full Time/Permanent
Shift:
Career Level:
Positions:
Experience:

Fresher-2 Year
Gender:

Both
Degree:
Notice Period:

Immediate
Apply Before:

Dec 31, 2023
Expires on:

Dec 31, 2023

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Job Description

Good communication skills in English
Ability to handle irate customers
Upsell Products via chat
A team player
Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
Display Ownership and accountability
Quickly build trust and confidence with customer
Own and resolve customer issues efficiently, effectively and empathetically
Excellent comprehension and articulation skills
Excellent communication skills written

You will be supporting customers In e US region with regards to theie Boradbank account.

You will be answering concerns regarding Technical Queries.

You will be handling inbound customer queries about the customers Mobile, Computer Laptop and all other Electronic Devices with their Broadband account

This is a Rotational shift process.

Five-day working with 2days rotational off

This is a Chat Process

You will have products to upsell as well

Salary 3.2 to 3.6 LPA